Returns

We want you to be satisfied with your product. Therefore, we always give you a right to return or exchange your product up to 30 days after your delivery. Read more about right of withdrawal, claim, shipping and returns below.

Returns and claims

RETURNS:
We want you to be happy with your product. That is why we give you an 30 days open purchase. Sale items and Limited Edition collections has a 14-day return policy. To make the handling of returns easy, please register your product below before submitting it. You get instructions on how to pack and send the product to us, as well as the opportunity to print a return shipping note for a cost of 5.90 EUR.

CLAIMS:
Have you bought your jewelery from us and it has broken? Register it here, send a picture and have your broken jewelery replaced within the warranty period. Follow the instructions below and we will help you as soon as possible!

If you’re missing your order number, please choose manual registration.

Register your return/claim below:

Questions about returns