DELIVERY

Normal delivery time from systerp.se is 1-3 days for orders placed with credit card or Klarna invoice. Some products may have a longer delivery times during high season You will receive an order confirmation via email at the time of order, and an email confirmation at the time of delivery. Should you not have received the delivery confirmation email within 3 days from order, please contact our customer service at info@systerp.se.

 

All international deliveries are made via UPS to your nearest collection point. For parcels not collected a fee of 29 EUR is charged. This is according to our costs for shipping the parcel and receiving the return. If you change your mind after the parcel has been sent from us you must still pick it up and send it to us in return. Otherwise your purchase will automatically be registered as not collected and the fee charged.

 

DELIVERY CHARGES

All international deliveries are charged with 10 EUR. The return freight is paid by you.

 

EXCHANGE AND RETURNS

Right of withdrawal

We at Syster P want you to be happy with your product. Therefore we grant you the possibility to return your goods within 14 days after purchasing. The only condition is that the product is returned in its original shape, meaning it has not been used. Make sure always to include the original packaging and any branding tags. Sealed products must be returned with the seal undamaged to keep the right of withdrawal. You bear the return freight costs for the package.

Reclaim

We guarantee that the products you have ordered are fault free at the time of delivery. Should you receive a damaged product contact our customer service as soon as possible, at the latest within 14 days. Any return freight charges for sending back damaged goods within a granted reclaim is paid by Syster P.

 

Please send any reclaims, returns or exchanges to:

Syster P

Döbelnsgatan 40

113 52 Stockholm

 

Note! Always contact our customer service at info@systerp.se before sending a reclaims or return.

For further information please see terms and conditions

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